Property Management Services Scope

Our Residential Letting Department offers you a unique service, which will not only be cost efficient for you, but also gives you peace of mind and optimizes your investment by allowing it to reach its maximum potential. Our multi-channel marketing methods. Upon appointing us as your letting agent you will be assigned to a highly specialized and experienced team of staff members which will consist of a Building Inspector, Maintenance Manager, Credit Controller and Portfolio Manager.

Our Commercial Letting Department proudly manages commercial units. The department is headed by our rental division who have been dealing in the commercial letting industry for more than 20 years. The Key Performance Indicators for buildings managed by us are in line with the parameters being achieved by companies such as Broll and JHI. A detailed performance management report covering the key performance indicators of your Portfolio will be reported monthly - we are also able to supply you with Due Diligence Reports. The recommended monthly performance reviews include all the key role players together with the representatives and ensures that the management focus and performance is maintained and where possible enhanced. With our competent & helpful staff, it comes as no surprise that we are the developing commercial property managers in Gauteng.

Our team has more than over years’ experience in the professional management and administration of sectional title schemes. We manage portfolios of units in sectional schemes. We provide a comprehensive and tailored property management service. With over 5 years of experience as professional property managers, Caprivi Properties strives to add value to our clients’ lifestyles and property assets. Caprivi Properties is fully registered with the Estate Agency Affairs Board (“EAAB”), the South African Facilities Managing Agents (“SAFMA”) and the Council for Debt Collectors. Caprivi Properties’ residential property management service covers the full management requirements of Sectional Title Bodies Corporate and Homeowners Associations (HOA's), and consists of the following features:

Collections

• Billing and distribution of owner levy statements by email, post, or delivery to the property.
• Collection of levies and monthly charges Follow-up of unpaid charges.
• Liaising with attorneys appointed to manage legal collections.

Financial Management

• Payment of and accounting for approved expenses, including salaries and wages and municipal accounts.
• Preparation of the Annual Budget of Income and Expenditure.
• Monthly financial reporting, including performance to budget, balance sheet, levy roll, unit arrears and credit control reports, surplus report, investment account and bank statement(s).
• Annual audit file preparation.
• Completion and submission of most statutory returns.
• Surplus funds invested in call accounts to maximize interest earnings.

Administration, Secretarial and Advisory Services

• Preparation and circulation of notices for General Meetings,
• Arranging, attending, and taking minutes for trustee or directors’ meetings.
• Preparation and mailing of correspondence.
• Preparation and issuing of Clearance Certificates.
• Sectional Title and Home -Owners Association management advice.
• Liaison with maintenance and building contractors.
• Maintenance of statutory and permanent records.

Professional Team

A dedicated team consisting of an experienced Residential Property Portfolio Manager, assisted by a Credit Controller, bookkeeper and Personal Assistant will be assigned to manage all aspects of your property management service requirements.

Facilities Management & Property Management Service

More Services

 

 

Rent Roll

Manage collections of rental, deposits, and other contributions according to the lease.

 

Debt Management

Manages bad debts effectively and efficiently, Advise the customer ways to control bad debts.

 

Arrears Management

Effective and Efficient Collections ·Enforcement of the payment date.

 

Comprehensive Reporting

We submit monthly operating statement, including rentals and other revenues received and expenses incurred.

 

Property Maintenance

Arranging maintenance and preventive maintenance (including but not limited to fire control measures) and submitting such proposals to the client for review and approval prior to implementation.

 

Trust Account

The provision of a detailed statement of account in respect of all income received and expenses paid by the service provider in the course of its management and administration of the property for that month.