Property Management Services

Our promise to clients

“At Caprivi Properties, our promise is simple yet profound: we’re committed to maximizing the value of your property investments. With dedicated care, transparent communication, and expert management, we ensure your peace of mind while optimizing your property’s potential. Trust Caprivi Properties to safeguard your assets and elevate your real estate experience.”


Our Services

1. Rent Book

  • Comprehensive Record-Keeping: We promise to maintain a detailed and accurate rent book for every property, ensuring a clear and transparent record of all rental transactions, including rent payments, outstanding balances, and tenant financial histories.
  • Real-Time Updates: Our system ensures that rent books are updated in real-time, giving property owners instant access to the latest financial data.
  • Accessible Reports: Clients will receive regular reports summarizing rent collection, arrears, and overall financial performance, ensuring complete visibility.

2. Tenant Recruitment & Vetting

  • Rigorous Screening Process: We commit to a thorough vetting process, including background checks, employment verification, credit checks, and rental history analysis to select the best possible tenants.
  • Compliance with Legal Standards: Our recruitment practices strictly adhere to all relevant laws and regulations, ensuring non-discriminatory and fair tenant selection.
  • Personalized Matchmaking: We work to understand the unique needs of each property and match them with tenants who are the best fit, enhancing long-term tenancy and satisfaction.

3. Collection of Rental & Rental Deposits

  • Proactive Collection Strategies: We utilize proactive strategies to ensure timely collection of rent and deposits, including automated reminders and multiple payment options for tenants.
  • Secure Management: Rental income and deposits are managed with the utmost security, ensuring funds are held in compliance with legal requirements and accurately reflected in financial records.
  • Deposit Management: We guarantee the correct handling of security deposits, including proper documentation and adherence to statutory requirements for deposit returns.

4. Payments of Accounts

  • Timely Account Settlements: We ensure the prompt payment of all property-related accounts, including utility bills, service charges, and maintenance fees, avoiding any disruptions to property operations.
  • Detailed Financial Reporting: Clients receive detailed statements of all transactions, providing a clear view of income and expenses associated with the property.
  • Cost Control: We implement cost management strategies to optimize expenses, ensuring that all payments are necessary and provide value to the property’s performance.

5. Managing Evictions & Illegal Occupancy

  • Legal and Ethical Evictions: Our team manages evictions with strict adherence to legal protocols, ensuring that all actions are ethical, fair, and minimize stress for all parties involved.
  • Swift Resolution of Illegal Occupancy: We act quickly and legally to resolve cases of illegal occupancy, minimizing potential losses and restoring rightful tenancy as soon as possible.
  • Support and Guidance: Throughout the eviction process, we provide full support to clients, including legal guidance and representation if necessary.

6. Contract Performance Management

  • Active Contract Monitoring: We actively monitor tenant compliance with lease agreements, addressing any breaches or issues promptly to maintain a harmonious landlord-tenant relationship.
  • Regular Performance Reviews: Clients will receive regular updates on contract performance, with insights into tenant behavior, property condition, and lease compliance.
  • Proactive Issue Resolution: We take a proactive approach to managing contract performance, identifying potential problems early and taking steps to resolve them before they impact the property’s profitability.

7. Property Risk & Facilities Management

  • Risk Assessment & Mitigation: We conduct regular risk assessments to identify potential hazards or liabilities associated with the property, implementing mitigation strategies to protect clients' investments.
  • Facility Maintenance & Optimization: We ensure that all facilities are maintained to the highest standards, coordinating repairs, regular maintenance, and improvements to enhance the property's value and tenant satisfaction.
  • Emergency Response Planning: We have robust emergency response plans in place, ready to handle any unforeseen events such as natural disasters, mechanical failures, or other emergencies to minimize downtime and damage.

These promises reflect Caprivi Property Management Services' commitment to delivering comprehensive, reliable, and professional property management, ensuring optimal outcomes for property owners and tenants alike.